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Shipping Information

Items with FREE Shipping
HOW IT WORKS: To participate, simply add a qualifying product to your shopping cart and select the shipping method.  The free shipping will automatically be applied.  This offer applies only to the individual items marked as This Item Ships FREE; other items in your cart that are not eligible will still incur a shipping charge.
TERMS AND CONDITIONS: Offer only valid on items marked with "This Item Ships FREE".  Only applies to orders to be shipped to a valid address in the United States, excluding Alaska and Hawaii.  Not available for shipments to APO/FPO addresses or P.O. boxes. 
 
Shipping to Canada
All of our items can be shipped to Canada. We currently ship to Canada only once per week; orders going to Canada ship on Tuesday. Taxes and Brokerage fees are included in the total.
 
Hot Weather Shipping Policy
Due to the perishable nature of our chocolate and candy, we take special care to ensure delivery in perfect condition. If the temperature in our area or yours is above 70F, we only allow shipping using expedited methods (2 Day Air and 1 Day Air) and each box is packed with special insulation and gel ice. There's $5 charge added to the shipping fee to cover for the cost of the added insulation and gel ice. During the summer months, to prevent chocolates and candy from sitting on a truck over a weekend we only ship chocolates and candy Monday, Tuesday and Wednesday.

Shipping is free for orders of $500 & up shipping to one location via UPS ground to the lower 48 states. Orders placed by 3PM ship the same business day. Orders shipped UPS & FedEx Ground arrive in less than 7 business days to most locations. UPS & FedEx do not deliver to PO Boxes; choose US Mail shipping option and your order will ship USPS. Delivery to Alaska, Hawaii and Puerto Rico is available via UPS 2nd Day Air, UPS Next Day Air and USPS Priority Mail. If you are concerned about your orders arriving in time for a holiday or special event, please take advantage of our Express Shipping options. We offer Next Day Air, 2nd Day Air and 3 Day Select.

Delivery Guarantee:
Please check all addresses carefully. Delivery services will not forward. We guarantee delivery only to the addresses we are given. UPS & FedEx do not deliver PO Boxes; choose US Mail shipping option and your order will ship USPS. Delivery to Alaska, Hawaii, and Puerto Rico is available via USPS Priority Mail, UPS 2nd Day Air, and UPS Next Day Air..

Holiday Shipping Cut-Off Dates:

For arrival by: Standard Delivery
(5 bus. days)
 3 Day Delivery
(2-3 Bus. Days)
 2 Day Express
(2 Bus. Days)
 Overnight Express Delivery
Order must be placed by 3 PM EST
Halloween
Wednesday, October 31, 2012
 October 24 October 26 October 29 October 30
Thanksgiving
Thursday, November 22, 2012
 November 14 November 16 November 19 November 20
Hanukkah Eve
Saturday, December 8, 2012
 November 30 December 4 December 5 December 6
Christmas
Tuesday, December 25, 2012
 December 16 December 19 December 20 December 21
New Year's Day
Tuesday, Janurary 1, 2013
 December 24 December 26 December 27 December 28

Note: It's never too late to let someone know you're thinking of them. But if it's too late to get your gift there on time, send an E-Certificate! All you need is the recipient’s e-mail address and we’ll do the rest. Your gift will arrive in their inbox a matter of hours with your personal message (or on a date of your choosing). It’s perfect for last minute purchases.

The map below shows estimated UPS Ground transit times (continental United States only). Estimated ground transit times are based on a business week (Monday-Friday only), excluding all Holidays.

 

You can email us your questions and comments at info@superiornutstore.com, if you would prefer to contact us by phone or mail, please direct your questions and comments to:                                               
                          Superior Nut Company, Inc.
                          Internet Customer Service
                          225 Monsignor O’Brien Hwy
                           PO Box 410086
                          Cambridge, MA 02141
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